FAQ

New Registration

Step 1: Click on Login/Register on the top right corner.

Step 2: Click on SIGN UP and fill up registration form. Click on Create Account.

Step 3: You will receive a verification email. Click on the verification link. This will take you to the website. You can start shopping now.

 

Shopping on Maato.com

Step 1: Select products and add to your cart

Step 2: View Cart

Step 3: Check out

Step 4: Log in (if you have not already) or Create account

Step 5: Review selected items

Step 6: Add Delivery Address. Add message (optional)

Step 7: Select Payment Option (Options available: Visa, Mastercard, American Express)

Step 8: You will be redirected to our online payment partner

Step 9: Fill in required card details

Step 10: Click on Continue Payment

Step 11: You will receive an email stating your order is in process along with the items you have ordered, your order number and other details provided by you.

Get in touch with us at info@maato.com or our contact number: +977 1 5000737

 

Cancellation

You may cancel your order by promptly sending us an e-mail at info@maato.com at least two working days before scheduled delivery date.